Refund policy
Returns
We want you to love your Crostyl gear. If you are not completely satisfied, we offer a 7-day easy return policy.
- Items must be returned within 7 days of delivery.
- Items must be in their original condition, unworn, unwashed, and with all original tags attached.
- Any items showing signs of wear, damage, or alteration will not be accepted.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed back to the original form of payment within 5-7 business days.
- For Cash on Delivery (COD) orders, refunds will be issued to your bank account or as store credit.
How to Initiate a Return
To start a return, please contact our support team:
- Email: support@crostyl.com
- Phone: (+91) 7448940543
Please include your order number and the reason for the return.